Complaints regarding the unacceptable use of Compu-Doc On-Line’s services should be addressed, by e-mail, to abuse@compudoc.co.za.

Where as Compu-Doc On-Line believes in the right to free speech and the right to privacy. Your connection to Compu-Doc On-Line uses resources that are shared with many other customers. Moreover, your connection to Compu-Doc On-Line can provide access to the Internet which is used by millions of other users. Each user benefits by being able to share resources and communicate almost effortlessly with other members of the Internet user community. However, as with any community, the benefits and privileges available from your connection to Compu-Doc On-Line, and the Internet in general, must be balanced with duties and responsibilities so that other users can also have a productive experience.

Use of the avaiable services is subject to the following rules and guidelines. Each customer of Compu-Doc On-Line or its distribution affiliates is responsible for ensuring that the use of all Services provided to such customer complies with this Acceptable Use Policy (AUP).

Note :- Any user who does not agree to be bound by these terms should immediately stop use of the services and notify Compu-Doc On-Line's customer service department so that the user's account may be closed..

The "Terms and Conditions of Service" which bind you as a user of the Internet, whether as a single user or in order to connect your network, requires you to abide by this Acceptable Use Policy (AUP). This AUP, dated 1st October 1999, supersedes all other AUP documents that may have been posted previously. As a Compu-Doc On-Line user, it is obligatory that you are familiar with the contents of this document. If you are the administrator of a network connected to Compu-Doc On-Line, it is incumbent upon you to inform individual users on your network of the contents of this policy.

This document does not aim to place restrictions on your use of the network, in as much as you are responsible for Internet facilities and content that you request to receive on your computer or company network; parents are especially urged to investigate protecting their children against content that Compu-Doc On-Line has no means of restricting, as it may reside on Internet servers outside its control.

If you (the user) feel that your privacy is at risk, the onus is upon you to safeguard it, using whatever legal and acceptable means are appropriate, such as cryptography, mail filtering, etc.

You are responsible for any misuse of the Services that you have contracted for, even if the inappropriate activity was committed by a friend, family member, guest, employee or customer with access to your account. Therefore, you must take steps to ensure that others do not gain unauthorized access to the Services.

You are solely responsible for the security of any device you choose to connect to the Services, including any data stored on that device. In particular, Compu-Doc On-Line recommends against enabling file or printer sharing of any sort. Compu-Doc On-Line recommends that any files or services you do choose to make available for remote access be protected with a strong password or as otherwise appropriate.

There may be content on the Internet or otherwise available through the Services which may be offensive to some individuals, or which may not be in compliance with all local laws, regulations and other rules. For example, it is possible to obtain access to content which is pornographic or offensive, particularly for children. Neither Compu-Doc On-Line nor any of its distribution affiliates can assume any responsibility for the content contained on the Internet or otherwise available through the Services.

You must assume the risk of accessing content through the Service, and neither Compu-Doc On-Line nor any of its distribution affiliates shall have any liability for any claims, losses, actions, damages, suits or proceedings arising out of or otherwise relating to access to such content. Parents may want to use a program capable of restricting access to sexually explicit material on the Internet. Content questions or complaints should be addressed to the content provider.

You are solely responsible for any information which you publish on the web or other Internet services. You must ensure that the recipient of the content is appropriate. For example, it is up to you to take appropriate precautions to prevent minors from receiving inappropriate content. Compu-Doc On-Line and its distribution affiliates reserve the right to refuse to post or to remove any information or materials, in whole or in part, that it, in its sole discretion, deems to be offensive, indecent, or otherwise inappropriate regardless of whether such material or its dissemination is unlawful.

Neither Compu-Doc On-Line nor any of its distribution affiliates has any obligation to monitor transmissions made on the Services. However, Compu-Doc On-Line and its distribution affiliates have the right to monitor such transmissions from time to time and to disclose the same in accordance with your subscriber agreement.

The use of the Services for any activity that violates any local, state, federal or international law, order or regulation is a violation of this Policy.

Prohibited activities include, but are not limited to:

Posting or disseminating material which is unlawful (such as child pornography or obscene material).

Disseminating material which violates the copyright or other intellectual property rights of others. You assume all risks regarding the determination of whether material is in the public domain.

Pyramid or other illegal soliciting schemes.

Any fraudulent activities, including impersonating any person or entity or forging anyone else's digital or manual signature.

Listed below are different categories of network abuse or activities that are governed by this Acceptable Use Policy. Please note that Compu-Doc On-Line reserves the right - at its sole discretion - to act against other types of abuses not listed in this document.

Upon receipt of a complaint, or having attained attention of an incident otherwise, if Compu-Doc On-Line believes this policy has been violated and if Compu-Doc On-Line believes such action is appropriate Compu-Doc On-Line reserves the right to:

warn the user

take alternative actions, such as user education

suspend the user's account with or without warning

withdraw the user's network access provileges

charge the offending user for machine and human time lost due to the incident

share information concerning this incident with other Internet access providers, or publish the information

inform the network's administrator of the incident

ask the administrator to deal with the incident according to Compu-Doc On-Line's Acceptable Use

Policy (this document) in severe cases, suspend the entire network's access, after attempts at amicable resolution have failed

Lawful Use of Resources

Sending Unsolicited Bulk Electronic Mail (SPAM)

Disruption of Service and Network Security Breaches

Use of Material

Use of Usenet News Facilities

Use of IRC Facilities

Compu-Doc On-Line users agree not to use their Internet access facilities for any unlawful purpose. Within the borders of South Africa, that means your actions have to comply to South African law. If you reside outside South Africa, the laws of your respective country of residence apply. Compu-Doc On-Line will, upon request and if issued with a legally binding court order or appropiate application, make available users' details to South African Police Services and other law enforcement agencies.

Compu-Doc On-Line takes a strong stand against users who send bulk unsolicited commercial or other bulk email (SPAM) to our or other providers' users. Most Internet users object strongly to being sent such mail, and repercussions against the offending user or their network provider are often implemented by other network providers, causing disruption of service to other, legitimate users on the Compu-Doc On-Line network. In this regard we have limited the maximum number of e-mail recipients to 20(twenty) per e-mail message.

Mailing lists maintained by Compu-Doc On-Line users must be with the full permission, approval and discretion of the list members. Mailing lists that contain addresses that are not deliverable or that contain addresses of unwilling recipients must have those addresses removed.

Compu-Doc On-Line will not permit users of its network facilities to disrupt the normal functioning of any part of the Internet, or to attempt to circumvent any security measures.

This includes all manner of "denial of service attacks", attempted password cracking, utilising another user's Internet account without that user's permission, and any form of attempted circumvention of any network security measures.

Compu-Doc On-Line users may use their network access to obtain and download materials in the public domain (images, text, software), provided such materials are clearly marked as available for download in this manner. Compu-Doc On-Line users may also not use their Internet access facilities to distribute copyrighted material (images, text, software), unless they have obtained the written agreement of the publishers and owners of the material first. Users may not use Compu-Doc On-Line's services to obtain or distribute unlawful materials, such as stolen intellectual property, software containing viruses or trojan horses or unlawful hate speech.

Compu-Doc On-Line users may have access to Internet newsgroups carried on the company's news server. Users acknowledge that material contained on this server may, from time to time, contain information that may be unacceptable to them, and that Compu-Doc On-Line is unable to control any news content that was not generated on its network. Posts to Usenet News generated by Compu-Doc On-Line users must comply with the written guidelines of the newsgroup in question. Those guidelines may be obtained from other users of the newsgroup upon request, or from the group's administrators/moderators.

While Compu-Doc On-Line does not monitor Internet Relay Chat (IRC) or other chat useage, it does from time to time receive complaints about its users' behaviour in this environment. Compu-Doc On-Line reserves the right to investigate such occurrences and take action against offending users, at its sole discretion. Such action may include issuing of warnings or disconnecting the offending user.

While Compu-Doc On-Line firmly believes in individual privacy, and it is not our policy to permit or deny communication on the basis of the content, except where forced to by law or where bound by the above policies.

Users are required to familiarise themselves with the above policies and act according to them while connected to Compu-Doc On-Line. This AUP is published in the interest of all Compu-Doc On-Line users and aims at maintaining a peaceful, non-confrontational Internet environment.